Return Policy

At SIA "Paradīzes Āboli," we want you to be satisfied with your purchase. If, for any reason, you are not completely happy with your order, we offer a straightforward return process.

1. Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

• The return must be initiated within 14 days of receiving your order.

• The product must be in unused and original condition, with all original packaging and labels intact.

• The product must be in the same condition as you received it, without signs of wear, damage, or alteration.

2. Return Process

How to Initiate a Return

To initiate a return, please contact us at gunarsbinde@gmail.com within 14 days of receiving your order. Please include your order number and a brief explanation of why you wish to return the item.

Return Shipping

Once your return request is approved, we will provide instructions for sending the item back. You are responsible for covering the return shipping costs unless the product is defective or incorrect.

We recommend using a trackable shipping service to return the product, as we cannot guarantee receipt of returned items without proof of delivery.

3. Refunds

Refund Approval

Once we receive and inspect the returned item, we will notify you by email whether your refund has been approved or rejected.

Refund Processing

If approved, your refund will be processed within 7-10 business days and the credit will automatically be applied to your original payment method. Please note that the time for refunds to appear in your account may vary based on your payment provider.

Non-Refundable Items

Certain items are non-refundable, including:

- Items that return is initiated more than 14 days after delivery.

- Items that show signs of use, damage, or are missing original packaging.

4. Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order.

5. Defective or Incorrect Items

If you receive a defective or incorrect product, please contact us immediately at gunarsbinde@gmail.com. We will arrange for a replacement or full refund, including return shipping costs, at no additional charge to you.

6. Contact Information

For any questions regarding our Return Policy, please contact us at:

SIA "Paradīzes Āboli"

Darzauglu iela 12-5, Riga, Latvia

Email: gunarsbinde@gmail.com

Phone: +37129933355